About the Opportunity
If you’re friendly, organised and enjoy helping people, this six-week placement is a chance to build real experience in customer service and administration at Cambridge Regional College.
Working on the college reception, you’ll be one of the first people that students, staff and visitors meet. You’ll learn how a busy reception operates, handle enquiries and support a variety of everyday administrative tasks.
For the right person, the opportunity could also progress into a full apprenticeship with Cambridge Regional College.
What You’ll Be Doing
During your placement, you’ll:
- Welcome students, staff and visitors and help with their enquiries
- Answer telephone calls and operate the college switchboard
- Help manage student and staff ID cards
- Book and organise taxis
- Deal with post, emails and courier services
- Provide great customer service, including to Salon clients
- Support general administration, typing and data entry
- Learn about safeguarding and child protection procedures
What You’ll Gain
- Hands-on reception and customer service experience
- Administration and IT skills
- Confidence communicating with different people
- Experience working in a busy professional environment
- Organisation and problem-solving skills
- Experience to add to your CV and future applications
- The potential to progress into a full apprenticeship
Who They’re Looking For
This could be a great fit if you:
- Are based in Cambridgeshire or Peterborough, aged 18+ and not in Education, Employment or Training (NEET)
- Are friendly, approachable and enjoy working with people
- Have good communication skills
- Are organised and pay attention to detail
- Are comfortable using computers and learning new systems
- Can act professionally and responsibly
- Are interested in customer service, administration or office-based careers
You must have a minimum of Level 3 Maths and English and will require an Enhanced DBS check for the role.
Key Details
Location: Cambridge Regional College – on site
Duration: 6 weeks
Hours: 30 hours per week
Show Your Interest
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